# Manage Bkper Subscription

This guide covers the full lifecycle of a Bkper subscription billed through Stripe — subscribing, upgrading, downgrading, cancelling, updating your payment method, and accessing invoices. If you subscribe through the Google Cloud Marketplace, see [Bkper on Google Cloud](https://bkper.com/docs/guides/account-and-billing/google-cloud.md) instead.

All subscription changes are managed from the **Billing** page. Sign in to [Bkper](https://app.bkper.com/) and click on your avatar in the top-right corner, then select **Billing**.

## Subscribing to a paid plan

Sign in to [Bkper](https://app.bkper.com/) and click on your avatar in the top-right corner of the web app.

![Bkper web app account menu with Pricing selected](https://bkper.com/docs/_astro/pricing-pwa.DfwnGvjA.png)

Select **Pricing**, then click **Choose** on the subscription plan you want. The checkout page opens with the subscription details and price on the left side.

![Bkper checkout page showing subscription details and price](https://bkper.com/docs/_astro/subscribe-2.Bn5bayjD.png)

Make sure you are signed in with the correct **book owner email account**. Fill out your card details on the right side and press the **Subscribe** button.

![Bkper checkout page with card details form and Subscribe button](https://bkper.com/docs/_astro/subscribe-3.B_QoGCQl.png)

Your subscription is now active. Return to Bkper and open **Billing** anytime to review your current plan, payment method, billing information, and invoice history.

Bkper charges monthly or annually on the same day of the month or year. Each successful charge triggers an email with an invoice and receipt for your records. Contact details are included in the email and on the invoice for any billing questions.

Bkper sends email reminders when a payment is overdue and when a card is about to expire. After three failed charge attempts, the subscription is automatically cancelled — but you can return and resubscribe at any time.

> **Note**
> - Annual Bkper Standard subscriptions include a **25% discount**.
> - Bkper Business subscriptions are monthly only.
## Upgrading your plan

When you reach the transaction threshold of your current plan and need to continue posting during the current month, you can upgrade your Bkper subscription to the next tier.

On the Billing page, press the **Update plan** button.

![Bkper Billing page with the Update plan button](https://bkper.com/docs/_astro/upgrade-1.DFolSRQY.png)

Select the plan you want to upgrade to and press **Continue**.

![Plan selection screen showing available Bkper tiers](https://bkper.com/docs/_astro/upgrade-2.DMqQtsyf.png)

Confirm the update and press **Confirm**.

![Confirmation screen for the subscription upgrade](https://bkper.com/docs/_astro/upgrade-3.STS2b_7A.png)

Your subscription plan is now updated.

If you're upgrading from Bkper Free to a paid plan, follow the steps in [Subscribing to a paid plan](#subscribing-to-a-paid-plan) above.

Please [contact the Bkper team](mailto:contact@bkper.com) to upgrade to the Bkper Professional tier.

## Downgrading your plan

If you need fewer transactions than your current plan offers, you can downgrade to a lower tier.

Click on your avatar in the top-right corner.

![Bkper web app account menu with Billing selected](https://bkper.com/docs/_astro/billing-pwa.DS7up-zd.png)

Select **Billing**. The Billing page opens. Press the **Update plan** button.

![Bkper Billing page with the Update plan button](https://bkper.com/docs/_astro/downgrade-2.f4QSCPVO.png)

Select the plan you want to downgrade to and press **Continue**.

![Plan selection screen showing available Bkper tiers](https://bkper.com/docs/_astro/downgrade-3.Q-7HgAQM.png)

Confirm the update and press **Confirm**.

![Confirmation screen for the subscription downgrade](https://bkper.com/docs/_astro/downgrade-4.DD4kR7a8.png)

Your subscription plan is now downgraded.

To downgrade to the Bkper Free tier, see [Cancelling your subscription](#cancelling-your-subscription) below.

## Cancelling your subscription

If you no longer need a paid plan, you can cancel your Bkper subscription at any time.

Open the Billing page by clicking on your avatar in the top-right corner and selecting **Billing**.

![Bkper web app account menu with Billing selected](https://bkper.com/docs/_astro/billing-pwa.DS7up-zd.png)

On the Billing page, press the **Cancel plan** button.

![Bkper Billing page with the Cancel plan button](https://bkper.com/docs/_astro/cancel-2.pDTQ7Nel.png)

Press the **Cancel plan** button again to confirm the cancellation.

![Confirmation dialog for cancelling the Bkper subscription](https://bkper.com/docs/_astro/cancel-3.lE6C3dnn.png)

Your plan is now cancelled. Bkper will no longer charge you, and you can continue using the paid features of your tier until the end of the current billing period. After that, your account returns to the Bkper Free tier.

## Changing billing period

The Bkper Standard subscription offers a **25% discount** on annual billing. Once you've confirmed the value of the paid features, you can switch your billing period from monthly to annually — or back to monthly.

On the Billing page, press the **Update plan** button.

![Bkper Billing page with the Update plan button](https://bkper.com/docs/_astro/upgrade-1.DFolSRQY.png)

Click the **Yearly** toggle, then press **Continue**.

![Plan update screen with the Yearly billing option selected](https://bkper.com/docs/_astro/change-billing-period-1.BdT0lipe.png)

Confirm the update and press **Confirm**.

![Confirmation screen for the billing period change](https://bkper.com/docs/_astro/change-billing-period-2.BoW4OYDK.png)

Your billing period has now changed.

## Update payment method

You can update your payment details at any time from the Billing page.

Open the Billing page by clicking on your avatar in the top-right corner and selecting **Billing**.

![Bkper web app account menu with Billing selected](https://bkper.com/docs/_astro/billing-pwa.DS7up-zd.png)

Press **+ Add payment method**.

![Bkper Billing page showing the Add payment method option](https://bkper.com/docs/_astro/update-payment-2.BvA2YPkN.png)

Fill out the form with the new card details and check **Use as default payment method**.

![Payment method form with card details and default payment checkbox](https://bkper.com/docs/_astro/update-payment-3.YZ5yax-c.png)

Press the **Add** button. Your payment method is now updated.

### Declined and failed payments

Payments can fail for a variety of reasons. Together with Stripe, Bkper does its best to avoid payment issues and collect charges normally. When a payment does not go through, Bkper tries to indicate the reason and provide steps to resolve the failure.

Unfortunately, for privacy and security reasons, card issuers only discuss the specific reasons for declined payments with the cardholder — they cannot share those details with Bkper. In these cases, the best course of action is to **contact your card issuer directly** and ask them for more information about the decline.

> **Tip**
> If repeated payment failures occur, consider updating your payment method with a different card using the steps above to avoid subscription interruption.
## Invoices and receipts

Sign in to [Bkper](https://app.bkper.com/) and click on your avatar in the top-right corner.

![Bkper web app account menu with Billing selected](https://bkper.com/docs/_astro/billing-pwa.DS7up-zd.png)

Select **Billing** from the dropdown menu. Your billing page opens.

On the billing page you can find information about your:

- **Subscription Plan**
- **Payment Methods**
- **Billing information**
- **Invoice History**

![Bkper billing page showing subscription, payment, and invoice sections](https://bkper.com/docs/_astro/billing-receipts-2.8WMgZJB9.png)

Scroll down to the **Invoice history** section and click on the date of the invoice or receipt you need.

![Bkper invoice history with download options for invoices and receipts](https://bkper.com/docs/_astro/billing-receipts-3.CDS1-_y5.png)

From the window that opens, select:

- **Download invoice**
- **Download receipt**

If you have any questions about your billing or subscription plans, reach out through [Bkper support](mailto:support@bkper.com).