# Known Issues - Bkper Web App

Bkper is constantly improving, but there are a few known issues you might encounter. Some are browser-related and outside of Bkper's control.

## Login issues

Some browser default configurations can block the login to Bkper with your Google Account. If you cannot log in, check the three scenarios below.

### Third-party cookies

The Google login requires third-party cookies to function. If they are blocked, the Bkper login will not work.

**Chrome**: Go to your cookie settings at `chrome://settings/content/cookies` and select **Allow all cookies**.

**Other browsers**: Check the cookie settings documentation for [Firefox](https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences#w_how-do-i-change-cookie-settings), [Internet Explorer](https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies), or [Safari](https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac).

### Multiple Google Accounts in the same session

When you are signed in to more than one Google Account in the same browser session, the authentication on login may not work properly.

To resolve this:

- Sign out from Google by visiting [https://mail.google.com/mail/logout?hl=en](https://mail.google.com/mail/logout?hl=en)
- Sign in again at [https://app.bkper.com/](https://app.bkper.com/)

To prevent this problem, create different browser profiles — one for each Google account.

### Error 400: admin_policy_enforced

![Browser showing Error 400 admin_policy_enforced when trying to log in to Bkper](https://bkper.com/docs/_astro/known-issues-web-app-1.BiBlZCVc.png)

To resolve this error:

- Go to [https://myaccount.google.com/permissions](https://myaccount.google.com/permissions)
- Find **Bkper** and revoke access

![Google Account permissions page showing the option to revoke Bkper access](https://bkper.com/docs/_astro/known-issues-web-app-2.2egYFMrX.png)

- Go to [https://app.bkper.com/](https://app.bkper.com/) and sign in again

> **Note**
> After re-authorizing, if you use any add-on such as the Google Sheets add-on or Google integrations, you may need to reopen and re-authorize them as well.